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Category: Social Media
Don’t forget the 90% in the 90/9/1 rule
JACKIECUYVERS
When creating online content and developing communities the general rule is that 90% will be consuming or viewing content, 9% engaging with your content and community vocally, and 1% creating new and unique content or contributions. When you’re conducting social media listening or mentions of your brand or relevant conversations, you are effectively listening in… Read more
Online healthcare discussions are mostly led by patients and caregivers
JACKIECUYVERS
Healthcare Providers are supplying 2% or less of the content of online discussions – with the exception of Lung Cancer where healthcare providers supply a 9% of the information in online discussions. The authors of this infographic focused on disease specific online healthcare discussions and found the most popular conversation topics to be Depression Fibromyalgia Breast… Read more
Infographic: How health consumers engage online
JACKIECUYVERS
via Geonetric Read more
social listening for bullying
JACKIECUYVERS
Viraj Puri, a 13 yr old teenager in Virginia is working to create a “bullying” heatmap using social listening data derived from conversations on Facebook and Twitter. He looks for conversations using the terms “bully” or “bullying”, looking at where and how they are used (positively or negatively) and is working with researchers at Georgetown… Read more
Empowered E-Patient Infographic
JACKIECUYVERS
Empowered E-Patient Infographic View more documents from Path of the Blue Eye Project Read more
Do you have clear rules of engagement for your response to social media?
JACKIECUYVERS
You’re out there in social media and you’re monitoring your impact – but how do you respond to negative posts or comments your monitoring may uncover? Believe it or not, the Air Force has a clear and concise guideline for blog assessment and response that you can implement. This strategy is useful across all social… Read more
Social Media Monitoring Tools
JACKIECUYVERS
It seems like there is a new tool announced daily to monitor your brand or social media mentions. They run the gamut from free to thousands of dollars a month. How can we keep track of it all? Ken Burbary has a great list he’s collecting in a wiki. I encourage you to bookmark his… Read more