Social Media

Don’t forget the 90% in the 90/9/1 rule

When creating online content and developing communities the general rule is that 90% will be consuming or viewing content, 9% engaging with your content and community vocally, and 1% creating new and unique content or contributions. When you’re conducting social media listening or mentions of your brand or relevant conversations,...

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social listening for bullying

Viraj Puri, a 13 yr old teenager in Virginia is working to create a “bullying” heatmap using social listening data derived from conversations on Facebook and Twitter. He looks for conversations using the terms “bully” or “bullying”, looking at where and how they are used (positively or negatively) and is...

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